This is FREECOM4 the world's most advanced bike-to-bike long-range bluetooth communication system
and this video will show you how to make the most out of it
Meet FREECOM4- a fully blown Bluetooth communication system that is wrapped
inside a small extra tough shell that is IP67 waterproof, it's also slick very
slick only 16 millimeters top to buttoM which makes it one of the most
aerodynamic bluetooth communication systems that money can buy
in this video we'll cover the next four topics; unboxing your FREECOM4,
FREECOM4 basic operations including four-way pairing, installing your FREECOM4 on your helmet
and finally, next steps and frequently asked questions. Let's begin
FREECOM4 comes neatly packed inside a compact box that includes either a
single or a dual set, let's open it and see what's inside
remove the sleeve to open your FREECOM communicator box, inside it you'll find three compartments
the middle one containing your communicator and audio kit, a dual set
will have two of these side-by-side, remove the audio kit and then remove the
compartment to reveal the documentation envelope underneath it
inside of documentation envelope you'll find warranty and safety instructions, a
pocket guide and installation instructions, the left side compartment
contains most of the accessories you'll need to install and assemble your FREECOM
on your helmet; 40 millimeters high-definition speakers for
high-quality sound experience, hybrid boom microphone for open-faced helmets,
a wide microphone for closed faced helmets, a pair of spacers to adjust the location
of the speakers inside the helmets ear cavity
and a set of four velcros; two squares and two rectangular
let's move to the right side, in it you'll find a wall charger, a USB cable, a
thick sponge for your boom microphone, a replacement sponge for your wide microphone
a glue plate for gluing the audio kit onto certain types of helmets
and a pair of two alcohol pads for use in the helmet installation process
that's it let's move on
now that we finished unboxing FREECOM4 let's learn how to use it
FREECOM4 is equipped with four easily accessible buttons; a plus button for
volume up, a minus button for volume down, media and phone button and finally an intercom button
to turn on your unit press the intercom and minus button
"Hello FREECOM4", to lower the volume press the minus button
to increase volume press the plus button, to mute your unit press minus and plus buttons together
to unmute press these two buttons again, to shut down the unit
press the intercom and minus button together "Goodbye"
FREECOM can pair to up to two mobile devices such as a phone or a GPS
let's go ahead and pair it
to pair a single phone press the phone button for about 5 seconds
"mobile phone one pairing" on your mobile phone
go to settings, go to Bluetooth, press FREECOM4 "mobile phone one connected"
"paired successfully" and you're paired. After we paired the first device let's
see how to pair a second device such as another phone or GPS
press the phone button for about 5 seconds "mobile phone one pairing" double-click to move to
second channel "mobile phone two pairing", on your mobile device go to Bluetooth
check for the available Bluetooth handset, press FREECOM4 "mobile phone one connected"
"paired successfully", and you're paired
To pair of a GPS start with activating the phone pairing feature of your FREECOM "mobile phone one pairing"
move to second phone pairing by double-clicking the phone button "mobile phone two pairing"
to move to GPS pairing press the plus button "GPS pairing" on your GPS device start phone search
here we go "GPS connected" and you're paired
now that we got that part covered that's rock and roll
to start music streaming press the media button once
to move to the next song tap the media button again
for previous song double tap the media button
to shut off music streaming press the media button for two seconds or until you hear the second beep
your FREECOM has FM radio built in let's see how to operate it
to listen to FM radio double tap the media button "97.7"
to move to the next preset station press the media button "97.8" to go back to
the previous preset station double tap the media button "97.7"
to perform an auto scan press these buttons together "104"
to stop a scan press the media button, to say 104 press that media button again "104 saved"
to stop radio press the media button for two seconds or until you hear the next beep
you can also set your preferred preset stations using the Cardo app or the Cardo community
FREECOM comes with a full phone support
let's see how to make calls, receive calls, and control your phone features
there is a call coming- to answer tap the phone button
to end tap the phone button again, but there's a better way to answer calls
to answer just yell "Hey" and you're on to reject the incoming call press the phone
button for two seconds or until you hear the second beep
you can also initiate calls on the go using your smart phone voice assistant- tap the intercom and
phone buttons together and wait for your phone to beep ,call home ;"calling home"
another way of making a call is using the redial function- press on the plus
button for two seconds or until you hear the phone beep for a second time
you can also use the speed dial function that you first have to set on the Cardo app
or on the Cardo community, tap the phone buttons three times to activate speed dial
now that we've covered the basics let's set up our intercom- FREECOM4
is a four-way biker to biker communication systems that allows up to four bikers to
hold an intercom conference at a distance of up to 1.2 kilometres or 0.8miles
we'll kick off that tutorial with a simple two-way pairing
to pair two FREECOMs start by pressing the intercom button for five seconds "rider a pairing"
depending on several factors this process may take up to 120 seconds "paired successfully"
to start an intercom conversation press the intercom button once, to end that
conversation press the intercom button again
that wasn't too difficult, now, let's add another rider
to connect a third rider start by activating intercom
pairing channel pressing the intercom button for 5 seconds and then move to
the second intercom channel by immediately double tapping that same button "rider b pairing"
on the third unit just activate the intercom channel in which every way you want "paired successfully"
now the three of you can talk
start the second channel talking with a third rider by double tapping the intercom button
now rider 1 and writer 3 can talk to add rider number two open the first channel by
pressing the intercom button once, now the three of you can have a group conversation
to stop the first channel talking between rider 1 and rider two
press the intercom button once to close the second channel between rider 3 and
rider 1 DoubleTap the intercom button- that's it we're done!
using this way you can connect any Cardo communication systems including
FREECOM2, PACKTALK, SMARTPACK, G9, Q3, Q1, SMARTH, SHO-1, SRC and even G4
FREECOM has universal connectivity which means you can also pair it to non cardo Bluetooth
intercom systems click on the FAQ section of this video to learn more about this feature
finally it's time to add the fourth rider- to add a fourth
rider we'll use the third rider as an intermediary
we'll start the pairing by using the free pairing channel of the third rider
"rider b pairing" and then go to the fourth rider and activate intercom pairing
"paired succesfully" to have a full way conversation start by opening the first
channel to the second rider, then open the second channel to the third rider
and then ask your colleague the third rider to open his second channel to the
fourth rider now all of you are having a four-way group conversation
theoretically you can add unlimited amount of devices in this fashion, but in
reality Bluetooth technology becomes very unstable once you go above four riders
Bluetooth was simply not designed to handle group riding no matter if it's
a Cardo device or a device by competing brand, if you plan to have any
meaningful rider in a group of four and above we highly recommend you to
consider a mesh enabled device like this DMC powered PACKTALK
when you're done talking you can share some music or radio let's see how
activating music on your own unit
now press the minus button for two seconds or until you hear the second beep
"sharing mode activated" and you're on, to stop the sharing press this button again for two seconds
and sharing mode is off
or more information about how to make the most
out of your FREECOM4 grab the pocket guide and look inside
now that we finished learning basic FREECOM operations let's install it on
your prefered helmet- this tutorial will cover both closed faced, open faced, and
half helmets we'll kick off with an open-faced helmet
for more information you can always refer to your installation guide that came in the FREECOM box
our first step would be to remove the inner cheek pads
to reveal the ear cavities inside once you located the inner ear cavities take
the alcohol pad and clean each ear cavity
grab a square velcro and attach it to the base of the ear cavity, repeat the
process for the other cavity
now we finished preparing the ear cavities let's go ahead and install the speakers- note that your speakers have a
short left side and a long right side we will take care of the left side first
attach the speaker to the velcro with the cord facing the neck pad
to ensure optimal radio reception please follow the next step- remove the head padding
and run the long speaker cord through the top of your inner helmet all the way
to the other side attach the right speaker in its place and return the
padding, the long cord will now act also as your FM antenna
if your ear cavities are just too deep, use one of these spacers to make sure the speakers are
correctly placed, simply attach the spacer to the velcro and place the speaker on top of it
now let's install the microphone, open the second alcohol
pad and thoroughly clean the left side helmet cheek
grab a rectangular velcro and glue it to the base of the cheek, grab the second
rectangular velcro and place it about five centimeters or two inches away
towards the cheek opening, for open-faced and modular helmets use the supplied
hybrid boom mic, note the base, the middle clap on and the yellow triangle near the boom
watch this yellow triangle it should face your mouth attach the base
of the mic to the first velcro and adjust the clap to fit the second velcro
finally adjust the boom to meet your mouth with the yellow triangle facing you
installing a microphone on closed faced helmet is a little different
use an alcohol pad to clean the chin area, take the corded mic unit detach it from
the velcro and glue the velcro to the chin area, attach the cord and mic and
run the cord along the left side rim of your helmet, now is the time to attach
the audio cradle- this is FREECOM standard audio kit, behind it you'll find
a flexible clip that should go between the helmet shell and the inner lining
squeeze the audio cradle firmly into its place with the clip pushing on the helmet's inner shell
some helmets have a thick rim which is unsuitable for a clamp-based solution
fortunately, the audio cradle can also be installed using
a specially designed glue plate that came inside the box, clean the designated
area with an alcohol pad, remove the sealing cover from the glue plate and
attach it firmly into the lower left side of the helmet
allow 24 hours for the glue to solidify
now that was fast!
you're FREECOM audio kit has to release tabs press them to
remove the clamp and replace it with a glue plate
be sure to hear those clicks
now let's connect all the wires
okay, now that we got that covered let's reinstall all the paddings to their original location
Congratulations! we've finished installing the audio kit on your helmet
now for the very final step- putting the FREECOM into the cradle
alright that was just a bit too fast, wasn't it? let's repeat the process slower- your FREECOM
cradle has two sides, a connector side and a release tab insert the
connector side first and then press firmly on this side until you hear a click
that click you heard is important if you don't hear the click your FREECOM is
not well connected and could fly off to release your FREECOM pull on the
release tab and your FREECOM is off installing FREECOM on your half helmet is easy
just make sure to have one of these half helmet kits first before continuing
the integrated boom microphone kit is available at any dealership depending on
your half helmet use either the clip based or the glue based solution attach
the cradle and adjust the long boom to its correct position, don't forget to
place the yellow triangle directly opposite your mouth, now slide the
speakers into the correct location, don't forget to run the long cord through the
top inner side of the helmet, push the right speaker into its designated place
and there you go!
alright we're pretty much done, just please keep in mind that
every helmet is different and may require some adjustments to the process
you just saw, when in doubt contact your local dealer for additional help
Just before you jump on and ride off with your communication system be sure
to plug it in and register it on the Cardo community, the next video will
show you how easy it is and also why it's so important
we'll use the FREECOM2 for this example but it applies to all FREECOM'S
connect your FREECOM to a computer and go to the Cardo community, go to Cardosystems.com
go to support and click on the Cardo community link, click on the enter link
and sign yourself in, if this is your first time in the community you'll
have to register yourself first, fill in your details and a valid email we will
send you a verification email to that address to complete your registration
complete the optional personal detail page, fill in the CAPTCHA at the bottom
and click on submit- if this is your first time in the community homepage you
may be required to download and install the Cardo updater app- just click on
the clearly visible icon on the top left of the screen and press on all the usual
installation approval buttons, did you remember to confirm your registration
via the email we sent you? give a few seconds for the community to recognize,
sync and analyze your unit. Good news! there's a new firmware update available
for your unit, download and install it to upgrade your unit performance and
features set. This whole process can take between five to ten minutes but with the
miracles of digital video editing we managed to squeeze it just slightly
now, take the time to complete your personal profile and check the multiple settings
options available for your unit, use the designated place to fill in the device name,
speed dial, preferred language and radio stations
sync your device to accept changes and import them to your device- that's it, your'e done!
well almost done actually, one last step remains- download and install the Cardo app
for iOS machines download the FREECOM Smart Set
application from the App Store or the Cardo Smart Set app in Android
Your FREECOM is equipped with Universal connectivity which means it
can connect to any one of these brands, let's see how.
to enter Universal connectivity start with pressing the intercom button for five seconds
then, press the phone button "Cardo gateway pairing"
on whichever non Cardo device you use, start mobile phone pairing this way you can pair a Sena "paired successfully"
or an Interphone "paired successfully", or a Uclear "paired successfully"
or any other brand you choose to use
You're talking over the phone or with your buddy through the intercom and they
tell you they can't hear you very well, something is wrong- let's fix it
look at the yellow triangle does it face your mouth if it looks like this well you've
got to change it to be facing your mouth like this
You're riding down the road and the sound experience is not exactly what you've expected
well, there's a solution for that, let's see how
our FREECOMs come equipped with high quality, high definition 40 millimeter speakers but to
get the most of them they have to be placed correctly, like this.
Every person is different and your helmet's designated speaker cavity may not match the
location of your ear, put the speakers in your helmet, put your helmet on top of
your head and try to slide a finger inside and see if the speakers location
and your ear location match, if they do not- you may have to place the speakers
outside of the speaker cavity to ensure best sound quality
sometimes you just need a reset and so is your unit
luckily, we have two types of reset- let's explore them
to reset the pairing of your mobile devices start with pressing the phone as if you are pairing
another mobile device, then press these two opposite buttons until the device
flash purple
for a full factory reset press these three buttons for five seconds- your unit
will flash purple
the unit will turn off, don't forget to turn it on again
Having difficulties pairing to FREECOM4's? FREECOM4 need some space to
pair best, place them a meter or three to four feet apart for faster pairing
That's it! we're pretty much done here for further questions and queries be
sure to write us at support@cardosystems.com and follow our videos
Until then, enjoy your ride and be safe!
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