you
hi everyone welcome to yellowdig 101 of my name is Brian Verdine and I'm
just gonna maximize this window here I see we can probably get kicked off just
so y'all know you probably saw me talking to you or that any audio I'm is
Claire who is also going to be here she's gonna be handling helping me
handles questions and the answers and any comments that you guys have so you
can definitely feel free to you know jump into those functions at any time
and you know she'll let me know if there's something I should stop and talk
about as we're going or you know hold questions for them and make sure we get
those answered for you guys just so that we're clear this is really an intro to
yella dick so you know if you've used the if you use the technology before and
you know have have tried it out in classes and feel like you're pretty
familiar and I'm not sure this session is the best one for you you might want
to register for one of the 401 sessions instead I hope that everybody will still
get something out of it but there's definitely you know a part at the
beginning where we're going to be sort of going through a lot of the basic
functionality and you know it may not be the best use of your time so I just want
to make sure that you know everybody that's here is going to get the most
they can out of it and you know from that perspective I definitely want to
encourage you to invite any other professors you might know who are
thinking about using yellowdig to attend one of these sessions or check
out the videos that are available in an events page at yellowdiig.com I think and
hope that this will be a good use of everybody's time to think about how to
start using yellowdig to start with and you know have a good experience from the
get-go so without having said it I'm yellowdig's learning and academic
support manager I'm really here to assist professors in getting the most to
come out of yellowdig and by extension making sure that their students you know
have a really good experience I am an affiliate assistant professor of
education at the University of Delaware so you know between my degree and my
first academic experience I have quite a bit of classroom teaching experience I
still spend a lot of my you know spare time working with undergrads and
graduate students doing some research and I have extensive experience as a
university student as I'm sure many of you do so that's a little bit about my
background and it's a graduate school at Vanderbilt and you know worked at the
University of Delaware so that's who I am
and you know I'm thinking about who you are I'm sure each of you sort of has
some kind of persona that you're going for as you start out in a class so you
might want to be the cool professor the friendly one you know the one that's
really caring but it makes easier something that you're probably trying to
achieve as an educator and you know I assume that you care deeply about the
people that are learning with you and you know want them to have a good
experience and learn a lot but I'm also going to assume that you're really busy
you have a lot on your mind and I want yellowdig to really you know come
across you as a tool for saving you time energy that you can then devote to other
aspects of teaching and so I'm gonna go through a lot of stuff showing you how
to use different you know functions most of which are going to be providing a
better experience for your students but I'm also I'm going to come back and talk
a lot about things that I hope will save you some of that time and energy you
know how yellowdig our vision is really to help instructors create learning
communities and we want discussion and sharing
to really foster the relationship skills and knowledge that allow people to
thrive both in school and you know after school right the whole point of getting
an education is to you know do better in life and have a happier life so we think
that yellowdig is is is good at that and and that's really what we're driving
for and just to give you a quick rundown on what the platform looks like before I
you know do you give any other details this is this is a post you know a peon
on our on our platform and what's a user would do is log in to this we call it
the feed and they see you know pins that other students where the instructor has
created about different course topics this would usually include some kind of
link to something a title there would be text added in many cases here that the
student would actually create or the or the press professor would create to talk
about the link and then there's an opportunity for for people to comment on
those links you know similar to sort of what you might see in a Facebook post
you get the ability to comment this student here as posted as being
anonymous there's no need to do that and you can talk a little bit about that and
then there's you know sort of standard social functionality things like upvotes
liking and loving posts there's the opportunity where something is not
relevant if a student really we're to put something that that didn't really
fit into the course and you know individual students can bookmark things
can mark them as you know keeps them as new in the feed so you know new posts
will show up and have a green tag at the top you know right around here couple
other things I just want to highlight would be you know there is a point
system associated with yellowdig and we'll talk about that definitely in more
detail but the idea is there's some gamification you know elements here
some automatic passing of points back to your Helen math grade book that really
helps you know monitor and engage participation for professors but you
know their main function is really motivation for the students and and
we'll talk about other things are as you created a pin you would add a topic to
it this one was marked with general reading but you can then filter by
different topics by clicking here or we're going to all topics and here it at
the bottom you can see there's also some hash tagging that students can do and
that's a sort of more flexible version I would say of the topics so student
professors and instructors control the topics and then students can choose to
use hash tags sort of however they see fit
and we see some actually really interesting ways that they'll use those
so that's sort of a quick orientation to the platform and some of the main
functionality you know this platform as it is now was really built learning from
and building with our higher ed partners so we work with 50-plus institutions
over the years we've had 95% customer retention you know for the company so
we've had you know really good experiences with our partners and
they've really stuck around with us we have over 2000 instructors and 150,000
daily active learners that log into the platform you know last year we had over
185 million words posted to yellowdig and one thing we really try to do is
make sure that we're supporting professors and students in using it so
we do have a live chat functionality 9:00 to 5:00 Monday through Friday
if anybody's are running problems with the platform they can you know jumping
to that straight from the platform you know we give you access to me
learning an academic Support Manager for professors to sort of help them out with
any pedagogical questions or or you know interesting use cases for the technology
and we really try to respond quickly to any problems that anybody has so please
reach out if you ever do we hope you want but we're here if you need any help
and support I've had a lot of family members and friends sort of ask me why I
came to yellowdig and you know what was it about the companies that mean you
want to sort of step aside from the academic track that I was on and I think
I have a I'll try to make it quick a quick story about you know one of the
learning journeys that I've had and I think it really illustrates a lot of
what I see in yellowdig and why I think it's important so I went to
Vanderbilt which is in you know Music City USA Nashville and I love music so I
would go to all the old record stores there and find a lot of 45s and 45 is
only have a song on each side and at one point I choked with my parents about you
know I'm gonna go out and buy a jukebox to be able to play all these 45s an
itemised and you know a few weeks later they just
happen to be at an auction where they found one and they bought it for like
$75 or something and the reason it was such a good deal is because it didn't
even have a power cord it didn't work at all and it was really broken so I did
was sort of any person might do in today's day and age I decided I was
going to go to Google and and search how to repair it and what I found was an old
user manual that was actually scanned in by somebody that had sort of all of the
information about this jukebox and it was really good from the standpoint of a
reference tool but it was really bad from the standpoint of somebody that
didn't service these for a living and
you know I had all kinds of symbols and bhayya grams in it
that you know all the information was there but I really couldn't digest it I
didn't have anything of training and electricity he were you know various
other aspects of servicing these machines and what I got was quickly
frustrated basically and I would say this is similar to a student trying to
sit down and read a textbook from scratch and sort of learn in chemistry
just by reading a textbook it might be possible but it's definitely not easy
and it's certainly going to be frustrating for a lot of students and
what I started doing was just reaching out that anybody I knew that might know
something so my dad is actually electrician he never passed on those
skills to me really but at this point in time he was able to help me with a lot
of things you know in terms of electrical system I had a friend that's
a machinist that could actually manufacture some of the parts that were
broken or missing you know an uncle of mine knew a lot about refinishing
cabinets and I wanted to try to keep part of you know a huge part of it
original so he was able to help me with you know some parts of that and I had a
friend from Nashville that was a roadie that actually serviced different two-bit
open fires so they could help me with a lot of the sound system and they got me
a long way you know in fixing it up but I was still running into problems and I
eventually found what I would consider the Holy Grail which was an old email
listserv with a bunch of people on it that had serviced these things when they
were younger or that were still restoring gyah boxes because they just
loved them and and you know this listserv you could send out a question
you get back an answer and and and then you might get back 30 answers as as
people reply at all and whatever and it was really messy but it was really
useful and being able to have access to real experts and then you know with
their help I was able to eventually get it working it's been going for I think a
couple of years now and with what I learned on my own I was
then able to actually connect it to my Amazon echo so I now have that you know
in 1956 two packs that I can play through through Alexa but the point you
know one important thing about this journey is that it took me over a year I
think from the time I got the jukebox to actually get it working and it was not
easy to assemble all these pieces and sort of stay motivated throughout the
process and you know one thing that I think that really created the happy
ending for me was being able to stay motivated having a community of people
around me that knew some things that could help me when I was really sort of
in the pits of despair and then you know having access to real experts and when I
say real experts I would say that's gonna never be you know instructors and
professors like you but I think there's two really important things about
expertise when we think about social learning and and you know the idea of
having access to professors one is that professors can sort of monitor the
students and figure out where they need guidance and way on specific things but
the more important thing that I think experts can often do is volunteer
information that students don't really know they need right so the student ask
you a question it's easy to answer the question
what might be a little bit harder is you know knowing when to volunteer
information and help them out and one thing that having sort of discussions
with experts can do for you is really get you information that you didn't even
know you needed so for example you know what I'm fixing up the jukebox there
were a lot of things where I was like okay you know this one broke apart I
need to replace so I'll take this all apart and replace it but a lot of the
you know people on these on this listserv that I was asking questions to
would then say things like well make sure when you you know take that apart
that you also replace this other piece because
it's gonna wear it out you know in six months if you don't or make sure you put
a little drop of oil here because if you know it's gonna you know stick later on
you're gonna have problems with it so you know they would help me with
information I didn't even know I needed and you know that was a huge help and
that's something I think really gets lost in a lot of college classrooms so
what you know really excites me the most about yellowdig is that it makes things
that are usually hard much easier I hate increases course engagement
through social networking gamification help students with different backgrounds
easily contribute through unique knowledge and viewpoints and to do it
really without having to like stand up in class and be extroverted enough to do
that and it also has experts like you guys identify where their input is going
to be useful and then sort of more importantly really contributed
efficiently so you know yellowdig was really designed around the idea of
building a community the platform is designed to provide fast peer feedback
and instructor feedback it really uses and demonstrates the power of
collaboration between students and professors as a community you know we
see that it does build enduring networks you know in the first couple of weeks
the discussion tends to look quite a bit different than it will by the end of the
course as students get to know each other you know and hopefully continue
those relationships in two other classes and you know through their sort of
greater college community and it really leverages the strength of any individual
member so by being able to share we see that new information and new ideas are
really pulled into classes one of the other things that we think that yellow
dig is you know really important for is taking discussions which in a lot of
courses and with a lot of other technologies are these really structured
and rigid things and to make them more organic and evolving so
a lot of the functionality of yellowdig is designed to get real discussions
going and sort of allowing them to grow and evolve as as the users really see
fit to get the most out of it and you know that I think is is the one sort of
major differentiator about yellowdig that I think is exciting and so many of
the different functions that we'll talk about today are sort of aimed at at
really creating that difference and why isn't that important we really
engagement is a prerequisite for learning and you know I think that
yellowdig is a different way to engage a different kind of student so number
one is sort of the the normal typical age group for for college students and
even most adult learners at this point online life is really real life and I
don't think that of any people anymore draw a strong distinction between online
conversations or technology mediated conversations and the kind of
conversations you can have in real life so so I would argue that that
distinction you know is is not really worthwhile anymore people also like
interacting online so a lot of the time they're adults spend with social meaning
you spend online I spent with social media and that continues decline as time
goes on the other thing that I think is interesting is that a lot of sort of the
millennial generation spend a ton of time online consuming pure generated
content and and I think sort of anybody that thinks about a little bit would
know that but one of the things that is interesting is that they tend to trust
pure generated content more than they trust content from other media sources
and you know I'm sure part of the reason is that they see their peers as sort of
doing some of the you know filtering for them or whatever but certainly from an
educational standpoint having peers sharing with one another
would seem to be a good thing if they're trusting that information then and sort
of engaging with it and ultimately I think the important thing about yellow
day is that it does work so you know there are some case studies on our
website and and data on there but essentially we see that compared to
other LMS discussion boards we you know we get up to two times the engagement we
see the instances of students dropping out of courses go down and you know on
exit surveys and things students really report and enjoying having yellowdig
as part of the course and would request to have us back so I'm gonna jump into a
demo and show off some of the different aspects of the platform in a little
detail when I jumped into you before and then we will I will still try to leave
about 30 minutes for questions so as I'm going through again just think of any
questions that you might have and we'd be happy to try to answer so I'm just
gonna login through canvas as just a show off sort of one of the LMS
integrations but you know a student experiencing yellowdig would just log
in into their campus instance and here in the dashboard they would click into
the class and within the class there would be you know yellowdig it would be
listed you know on the left hand side for most Hamas's and then you know
creating assignments that would allow grade passback
so as students are accumulating points in yellowdig
it's can pass information back to the team directly to your gradebook
when you launch depending on how it's set up it will prompt you if you want to
open in a new browser which I'm going to do because it's more full screen I
mentioned before the green flag for new content so this ping is a new pin and
it's flagged with that and once you reveal it well that flag will
go away you can always you know market has unseen if you want to save it as new
okay so I'm just gonna jump in real quick to show you how you would pin
something you would just click on the pin button there at the top right here
shows the the course board that we're gonna post into you there's a field for
topics topics or something the professor would set up before a course usually we
recommend before a course and essentially you know you would just have
different things that might be fit into your course a lot of times trust your
own choose news chapter you know chapter topics or or individual modules from
what's in the course but this is just our allows students to sort of organize
content and then be able to find it more easily later and there's also a number
of interesting things that happen with data for learning topics so we would
recommend that you require topics when students pin and that you sort of think
about them a little bit and set them up before a course once they're set up it
goes and you know and it adds a lot of value within then adding the pin you
would come up with either a title for your post if you want to just type
something in this instance I'm actually going to copy each you link to a video
come in you can drop the link in it will automatically fetch a title for it based
on the video it'll fetch the video down here which we can play and then I would
type up first like this is a interesting video if I wanted to specifically call
out somebody's attention in a class you can do at mentions just like a lot of
other social media things so you know we'll call Hermione from Harry Potter
this is a demo board obviously and as I mentioned before you can also
do hashtags so you know it's interesting to go hashtag awesome but those are sort
of two things that you can add you can see as I've typed here it's counting up
the number of words and the current point system is that so 40 words in a
post will yield 20 points and so this counts down until you would get to 40
and then it would you know let you know that you've gotten your sort of word
count for your post this also as you can see sort of see auto-saves drafts so
that hopefully students will never lose any work that they put into a pin and
some options here at the bottom would be to add other types of content I would
particularly call your attention to polls I think a lot of others are sort
of have these things you might put in a post but pull really allows you to sort
of get some information from your students and get responses from them I'm
sorry it's an interesting can be an interesting thing to add there if you
look at the options there are two options here up in the top will would
allow you to set this post has the sort of default top pin and so if your users
signed into a course it would be the first thing that they see at the top of
their feet one thing that you should note about the pin the top is you can
only pin one thing and it's find at the top so if you pin a new thing it will
dislodge that was already there for posting as anonymous this is an
interesting feature but your you or your students could go in and post anything
they wanted either a pin or comment as anonymous as long as this functionality
is enabled so you could shut it off for a board if you don't want them to be
able to do this you know we give a lot of different reactions to the post those
anonymous feature one important thing to know is that the board owner would
always be able to see who posted and he warns
of that as they're posting something as anonymous so you know that sort of heads
off a lot of the abusive stuff that people might think would happen if you
posted as anonymous there are a couple of really interesting use cases for
posting as anonymous I one that I think is just students being able to sort of
add a controversial viewpoint without having to worry about those sort
of a social problem of being rejected by their peers or something if they have
their mean by a pin but a really interesting one I think is you know
allowing students to post drafts of an assignment and then asking for feedback
and telling you know any students that are going to post feedback to post as
anonymous and that would allow that feedback to sort of be you know critical
without having to worry about sort of saying nasty you know it was sort of
worrying about the person who goes through the draft getting mad at another
student so sort of peer feedback is is one way that that might be used in an
interesting way the other thing that you know we had a professor talk tell us
about was actually them knowing and posting as anonymous and the reason that
they would do that is they didn't want their students to know that it was the
professor that had created the comment so that they wouldn't sort of steer the
discussion too far in one direction so I thought that was an interesting use
where where you know where the professor's sort of gave up their their
a name to be able to participate in the discussion without breaking the sort of
social constructs there and then within the menu this is really an editing menu
but you can save a pin so the one you know really good use case for for this I
think is you know coming in at the beginning of the course creating a few
pins saving them and then being able to you know open them and and sort of
activate them and post them whenever you want
so you know that's one thing this hiding menu I think is good for the one bit
advice I would have is just make sure that when you when you select the the
title for them that it's something that you can recognize when you save them to
be able to find it later so you know that's a lot of the pin creation stuff
and we'll just post this pin to the feed here and you'll see the the most recent
stuff is always put at the top this came here is not the one that I actually yeah
this is okay it's not the one I actually posted that was when I posted before but
you can see the yellow outline around this one that means it's pinned at the
top so this is one that was pretty the top earlier and then this is the one I
actually just created and you'll see after I looked at it for a certain
amount time it got rid of the new tag there at the top so you know as students
are coming through and reading these it will mark them as as not new and and
that allows people to track what they've seen and not okay so here I talked a
little bit before but students can upload different pins they can comment
as they want and mark things is not relevant so to jump in a little bit to
the gamification part of it right so if I post a pin I get points a certain
number of points and then there are some other ways that yellowdig has four
earning points so the rules are always going to be accessible as the rules as
they're set up will always be accessible to students under how points work so all
of these different yellowdig values are things that the instructor can change if
they want to we recommend for the first time using it that you try out the sort
of default point system it is something that we've worked out over time that we
think leads to sort of the best general experience for everybody and
certainly different use cases might have different reasons for having some of
these but I'm gonna go through these real quick and explain why we think the
defaults are at least a good place to start so as you can see we're awarding a
certain number of points for pins which are sort of the main way that people
bring content into yellowdig then we also offer points for commenting which
is you know getting a discussion going around that content that's been brought
in these next three are what I would really call like social ways of earning
points and what will happen a lot for professors that come to us and start
using us the first time they you know a lot of them will say I only want my
students earning points for content that they're creating and comments they're
making because that's generating thought and they're doing all this work to do it
those are where I want to give them points and you know I don't want a
popularity contest I don't want students to be able to get
points for uploading you know I if they get more comments then you know they
just get more comments I don't really want them to get points for it and so
we'll see a lot of professors try to either turn down these points to really
low numbers or just get rid of them completely and I would have really
advised strongly against that and and there's two reasons really so the first
is you know students are really motivated by getting these uploads and
comments and if they know that you know other students are sort of awarding them
points for doing it or other students are getting points for them doing it
they're more likely to do it you know when is the post is deserving so there's
a motivation element for sure to this the other thing and it's I guess also a
motivation element but if you pin early in the week and European can get a lot
of points for help votes and for accumulating comments from other people
then you also have an incentive to comeon to the board early in the week
and and do some of your participation and in order for any good discussion to
get going there is a turn-taking element to it so you know in order to discuss
something somebody has to put something out there and then it has to come back
and ask to go back and forth right and so one important thing about these the
uploading and comments specifically and even bad is to an extent is if there's
not already opinion or not already a comment up there it can't earn these
kind of points and so these categories are really you know not only sort of a
social motivator but they're also a motivator just to get your content into
the platform and so with this sort of point setup what we tend to see is that
posters will come in earlier in the week and be more likely to engage in a real
discussion whereas if these points are turned off what we'll see is students
coming in and dropping all of their content in at once posting on whatever
is the you know the three fastest pins they can find and sort of getting it out
of the platform and you really just don't get very much back and forth
discussion or a really meaningful dialogue and so you know when I said one
of the things I think that yellowdig is really good at doing is getting an
organic discussion going this is one way that it really builds that and it builds
that using sort of points and awarding behaviors that we want to see we want to
see students coming in or signing in often we want to see them coming in
early we want to see them you know uploading good posts and good content
and sort of highlighting that content for other students who might come in
later all of those things are going to contribute to something that becomes
much more valuable to your students here is the last thing you see the total
number of points so yellowdig is always building towards a course participation
on grade have a certain number of total points but there is a weekly maximum
that can be said and we recommend that you do that the weekly maximum is mostly
to ensure passengers can't just come in the last
week and put all of their content in and get as many points as somebody that's
been engaging the discussion all throughout the course so here you just
set a weekly cutoff and a maximum that they can in each week you know in this
course where we see you're assuming you know a ten week course 500 points fifty
points a week one thing I would actually suggest here is that you provide a
little bit of a buffer on the weekly maximum points so that students can
slightly above the maximum each week and then you know if they have one week
really get really busy or have a whole bunch of midterms where you know there's
a death in the family and yellowdig is not top of mind for them that they'll be
able to make up for that without sort of having to bother you or you know really
have a lot of angst about about missing out a little bit on participation as
long as they come in over the course of the semester and they're engaging in the
participation stuff if there's a little bit of a buffering we'll be able to make
up for it one thing that's worth noting is that yellowdig participation is
always synced with your gradebook as a proportion of the total points so you
know it'll be passed through as 0.172 your gradebook and that has some
implications for how your grade is actually calculated into your gradebook
and there are definitely some knowledgebase articles about that that
we can explore or talk about if you have questions one thing I should show
everybody sorry wrong one is that the knowledge base is always accessible in
the help menu here and there are some videos and onboarding guides for
instructors and learner's I think it would help you and everyone if you sort
of remember where these are and and sort of pointed out to your students as well
it'll make sure that everything goes smoother and I've been working really
hard on the knowledge base lately to make it as useful as possible so if
you have any feedback definitely let you know but I also hope that sort of
construed a lot okay I think that was the mean stuff that I was covering on in
the demo so I'm gonna jump back into our presentation real quick go through
another slide or two and then leave plenty of time for questions so I
promised that I would come back and tell you what I think yellowdig does for
you and you know that's that part for me as a past instructor is the part that I
see is being really important and of course we all want to be really great
for students but if it if it creates more hurdles to doing other parts your
job then you wouldn't want to use so one thing that I think that yellowdig will
really do for you as a professor is allow you to track participation and
monitor participation in in you know outside of this classroom and we use
discussion forums with very low effort a lot of it is automatic and one thing I
didn't talk about is notifications that students can get so you know if a
student is falling behind in points you can set up notifications that will alert
them automatically via email and also you can see which students are sort of
falling behind and possibly reach out to them you know either through email class
through through you know our conversation functionality in yellowdig but
it makes the process of scoring and monitoring their participation really
easy you know one thing that I think it really does for professors and we've had
a lot for us er tell us this is you know the one thing that I really love about
yellowdig for me is finding new materials that interest students right
so students are all out and about experiencing the world and if they have
the opportunity to bring new things in you know you learn about good examples
for your next course things that they thought were interesting but that are
also really good you know ways of of teaching a specific topic so you know
oftentimes those are the things that a professor might throw in the next time
they teach it and it can consume a lot of time in in in building new courses or
sort of updating some of those old slides I always say for teaching that
you know I would a hundred percent absolutely love every aspect of teaching
if I had motivated students that wanted to learn from me unfortunately that's
not always the case but one thing that I think they yield it does in general is
definitely help engage students and get them more motivated I think a lot of
being able to bring in and share you know things from real life about courses
really help students understand how the topic is tied to real life it can allow
them to sort of notice things and in the real world that you know they might not
otherwise connect to of course and you know I think we we see that students are
really motivated to learn in class as well as discussing another thing that
yellowdig does is it makes it easy to interact with your students and to sort
of do small touches along the way that really makes them feel like they're
getting a better experience right so you know if you're scrolling down through
yellowdig and you want to acknowledge that a student get it did a good job you
can give them a badge which will award them some points but also shows you know
sort of a flag on their post that hey you know I thought this was a really you
know interesting post and without really even commenting or doing anything that
would take anything more than clicking on a button you're able to sort of give
them feedback and acknowledging and especially in large classes are online
classes that's something that students get almost none off and
you know quick social likes loves badges or just a comment hey great post you
know did you ever think about this or whatever quick things just jumping in
there can make a huge difference for how students perceive you perceive your
course and and then give you better ratings for a lot of that stuff you know
and then the last thing is letting students do some of the work for you so
I think a great use case for yellowdig that saves professors a lot of time is
is to tell your students set up a questions or you know questions and the
answers topic in yellowdig and tell your students you know don't email me
with questions put them up on yellowdig and and allow other students to answer
the questions for you and I'll get to them as soon as I can you know you can
set up alerts so that you have things come in to you but you know I'll get to
the answer as soon as I can but if if another student knows the answer then go
ahead me answer it and what that does is a couple things first of all it sort of
puts the thinking required thinking on to students the other thing it does is
you know if if you get a question you yellowdig you can answer it there and
every student will see every student will benefit from that answer you know
there may be a student that didn't think they asked that question and you know
here they get their to read that answer or there might be a student that thought
they knew the answer and find out you know after you have answered it that
that they really didn't fully understand it and you know have the end of the day
if your students are able to answer questions for you then you don't have to
spend the time to do it and you know may be a good thing to do would be to
monitor the question topic and if a student hits the right answer you just
say you know this is the right answer and back or whatever so that they gave
it to confirmation that it's the right answer but then you know that would be
way quicker than you having type out the same kind of pin never seen
kind of cut you no comment response so that's another way that I think that you
can really use yellowdig to you know save you some work and and you know that
see if we're can either be spent on on improving other aspects of your class
being available for other parts or reaching out the individual students
that seem like they're struggling but that that savings can really help you be
a better professor hopefully so that's sort of the program that I have for you
guys that gives us fifteen minutes to answer questions assuming there are some
but just to let you know again you're not on your own so there's you know a
team of people here that are really focused on making sure you have a good
experience Claire who I mentioned earlier is here in pictures and she's
our head of customer operations so she might be somebody that you run into as
you're using yellowdig I'm really here to help you guys out with any sort of
use cases in your class and I'd love to have feedback it helps me really think
about and be able to help other professors and we have kind of Fisher
also who you might come across he helps out with a lot of our technical
questions and does a lot of our more students and their support and so you
know that's sort of the head of our team and we're here to help you out after the
email sent recording of the sessions of this session I'll be using links for
getting started with yellowdig there's gonna be a feedback link in my email I
would really invite your feedback about this session or anywhere I could improve
it I still have some more of these to do and I'll be continuing that give things
like this over time I hope you'll join the 401 session if you have any
suggestions for that please let us know and then there are also office hours
that are doing on Fridays I'm sort of cutting into this
semester for people that may try to use it and have specific questions or if you
just want to roll it and talk to me I'm happy to help out in whatever way I can
and you know it'll work just like office hours normally I'll just go there and
hope that people show up so please if you have any questions do so if anybody
out there does have questions go ahead and submit them via chat or the Q&A
feature otherwise we will wrap up early here well I guess there's something just
popped up that yes the information you covered in a printed or email form so
the answer to that question is a lot of it exists in the in the knowledge base
now and you know it's it's really divided into areas where the forum for
instructors versus students and and I try to think a lot about how people use
it so that would be sort of my first recommendation that is like the biggest
resource there is a best practices guide that is available as a PDF or in the
knowledgebase individual articles in the knowledge base so you can check that out
as well I think that that is really useful in
explaining and explaining a lot of what I've covered and you know getting you to
think about how you can really make the best use of yellowcake yes there I mean
I guess and then or do we offer any training or info sessions for students
about yellowdig so we're not offering webinars specifically for students we do
have a student onboarding guide that it's
available in our knowledgebase in addition to when you're signed into
yellowdig there is a help drop-down at the top in the yellow menu bar and
that includes the PDF for students and also a video as an introduction
specifically for students and that is all called a learner introduction and
the learner onboarding guide yeah I mean the one thing I would say about about
learners is the platform is really pretty simple from their viewpoint and I
don't mean simple and that I can do a lot of things but I mean simple in that
it follows a lot of conventions that they're mostly familiar with so what we
see is once people are able to get into the platform there's generally not a lot
of questions from students they pick it up pretty quickly and we've gotten a lot
of confirmations of that from from different professors and I think that's
one of the reasons that we just haven't felt the need to sort of offer I'm
burning of course if you have different experiences I'd love to hear them but
you know we haven't offered that because we just haven't seen a real need to a
lot of the issues that students you know might wanting to depend on how yellow
day is set up inside of that LMS and we can usually work with professors to
figure those any issues with that out because one thing with our technology is
it's just communicating we don't actually but we don't control that
technology so you know sometimes latte things or they'll change the way
something looks and it causes some confusion and we adjust those usually
with the professor so then we have a question here is actually experiencing a
feature issue on the platform in real time which is why they can post some
photos but not others and so we will we will take a look at that
Kyle from our technical support side of things make sure that all is good in
your organization we do have your name here from your questions so I will go
ahead and make sure that you are following up with directly following
this webinar another question about you know we see conversations in your top
yellow bar in there but they don't see it in that version of yellowdig so that
is something that is enabled or disabled at a org level so if your institution
has decided they don't want conversation that's implemented that would be removed
from your version ability yeah you know just to add on to that there
are a lot of different things that can be shut off at the organizational level
or options that you may or may not see as an instructor because of settings so
you know I guess sometimes people think that those things missing are bugs
because of what they see in our knowledge base or you know that that
functionally should be there in a lot of cases it is actually something that's
you know we can we can usually easily figure that out if that is generally the
case a lot of times a tional administrators will you know have a
specific way that they think that yellow date should be used that the
organization and they customize things yes next question what is the best way
to deal with inappropriate comments is this common and do suppose me
instructions or yeah that's it that's a great question I
know when I started at yellodig I assumed that inappropriate comments were
sort of rampant and you know that there were some ways that we would put that in
place but that you know professors would have to sort of deal with those on
regular basis we hear and see very very few problems with this and I think
there's a bunch of reasons I can run through most of them number one reason
is your name is there with your picture and you're posting to something where
your students generally will know who you are they know that the fellow
students the students and alumni possibly but they know the professor or
other instructors can see it and you know just like you wouldn't expect a
student to stand up in the middle of class and started yelling at another
student you know we see very few issues so there's something about the social
contract first of all second of all it's possible to delete things really easily
so if there is something inappropriate you can delete it and then you can you
know talk to that student directly you can revoke points for any pin that you
don't like so that's something that I didn't talk about but you can you know
if there's something wrong with the pain that you don't think they deserve the
points but you don't necessarily want to delete it you can revoke the points and
in many cases I would suggest that you sort of tell them whether that's private
or you know right there on the board if you think there's a good reason to do
that but you know overall this is something that I think a lot of
professors worry about and we just do not see very often and and I will admit
you know that it was something that that I'm sort of surprised by we really don't
see bad behavior that often and I guess one more thing I would add is students
can mark things is not not relevant which in some ways is just sort of a
thumbs down but if if something is marked as not relevant twice the student
is notified and the teacher is notified so if students don't you know think
something is inappropriate a lot of times it will know is not relevant the
other thing is you know if a student were to sort of paste in the same
comment you know I like this I like this 20 times to get to their word count
other students are definitely going to hit the railing which will highlight it
for the professor and so if those behaviors do happen we see they get
extinguished pretty quickly and the point system the way
it's set up is really loaded meant to motivate students to actually do the
behaviors you want and so I think the point system really helps head off a
huge amount of those things right if you know that you're getting more comments
and more likes and more points for making a good pin you're gonna make a
good pin and you're gonna you know accumulate as many points as you can
from doing the work rather than you know doing a bunch of junk that somebody
could come in and just delete okay and then we just had one other comment about
some photo showing in some not and providing an email address for us to
also follow up with so we will follow up with that email address directly as well
after this thank you
watch it well thank you again for for coming and I hope we'll see some of you
in one of the 401 sessions I don't know if my windows you're covering up our
emails but definitely reach out to us at client success at yellowdig back home
if you have any additional questions I think most of you will have my email
directly after this session when I when I send you the follow-up email
but please I would I would definitely invite you if you are excited about a
yellowdig or how you try it please let other professors know about these events
hopefully you found this useful and we'd love to have them so so any kind of you
know grassroots letting people know around your department about this would
be really appreciated and I think it would help everybody have a better
experience so there are also videos so that people can watch them whenever they
get a minute so definitely some interior events page all right thank you and have
a great rest of your day
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