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What motivates you to come to the TRANS Conference?
I think this is a second year that you guys hold TRANS Conference
which is as I understand is the largest healthcare incubator conference in Asia
Even though I grew up in Taiwan
one of the most exciting thing is to see young generation people
come from all over of Asia, in the Europe, in America
To join together to learn from each other and the most important part
is how do you figure out this healthcare ecosystem
This is evolving everyday, right
so how do you learn from the different speaker interact with different audience and client
and then bring the lesson that you learned to your own company
to hopefully create some value in the future
What was the most attractive part of this Conference?
I think beside you guys the very very good job in selections on the great speaker, right
I found
I love all the speakers so far
One of the other part that is not a speaker part is the amount of effort that you put in to set up this conference
like theme
the amount of engagement I give to the students and competitors
And that they're let me see the new generation, the new plug, right
The new further that come to the conference and they're really excited me
even though I'm little older than you guys
but that still make me felt very very good waking up, you know
every morning to want to go to conference
According to your experience, what have you learned in the big company and the startups?
That's a very very good question
So, as yo probably know
UnitedHealth Group is the largest healthcare company in the world
Our revenues 184 billion last year
Under UnitedHealth Group
we have 250 subdivision subsidiary
So, even though we are a very very big company at any given time
UnitedHealth Group formed startup on our own
We also go outside in acquire of startup
We acquire on average 40 startups per year at the whole UnitedHealth Group Enterprise
So one of job as the VP of the company doing strategy is
I can go very very deep to do some very operational work with the startup
to learn about the thing we're doing
what do we start that we create on our own
or start we acquired
we go to very very top to talk with the C-level executive
about what is strategy, what is the vision, what is the next future plan that I need to step for my company
so the broad spectrum of going from a very initial stage getting funding
to the mature stage of getting their operation thing
make me exposed to hundreds and thousands of employees in my company
and that itself is a very great learning experience
A point number two
because our company is headquartered in US
but we do have footprint over 50 different countries
so having the international experience by travelling different parts of the world also make me appreciate
even though it says big company have lots of small parts
you can learn the cultural value from individual society
and bring the culture value
whether in healthcare ecosystem or another industries
mingle integrating to a holistic view
In the push for a product every better a certain need for the people
and that's really make me find out of my job
UnitedHealth Group is the biggest service provider in the world
and what is the goal and the strategies in the future?
Yeah, just like any company
one of our main goal is to increase your holder value, right
So our stock price increased 300% in the past five years
That's one big goal, right
We only keeping increasing our stock price
make sure our shareholders happy
but most importantly
we believe the US market even though we did a pretty good job
it's kind of saturated, right
So next big thing is how do we enter the different parts of the world
We' were entering England, India, Brazil, right
Now working about secondary markets like Middle East, Russia, Germany, France
How do we enter those other different market in continue you whether to partnership or acquisition
to combine the talent and future together
So you can go out and try to push the next frontier
Well, the ambition is hopefully one day will become a large healthcare company
not only in US but in every single country
Hopefully we'll enter Taiwan also
So, I'll be honest with you right now
We don't have any company in Taiwan yet
Could you please share the reason why you transfer from biomedical and engineer to consultant?
Yeah so, as we probably know
early part of my career
I was a bio engineering, then startup, and consulting, and then corporate the big company
One of the thing it's doing a bio engineering can make you become very very smart
I can do like pie pad right, bench work
All the time I'm very very smart to figure out the formula
but one fundamental thing that's missing
when you are a very deep scientist is how do you translate the scientific world
to the actual patient practice is that
in a day you hope quandary you do on the bench level
can you influence an impact patient at a deeper level
so that's what I do
it's like starting about how do I solve this problem not on the individual tissue culture or self-play, right
How do I solve this problem at the holistic bigger view
that can drive the value of millions, billions of patients
and that's one of my mind straight from
Okay I need to be a scientist
I need to understand the fundamental science
but at the business sense
I was only doing a very good job because you're trying your value in the society
You had a new
know how to do the business operation
You had understand how to drive a value from idea to product to service and then bring the revenue back
to it is positive loop
so that's when I make decision to go from, you know
bio engineering to a consultant to learn about the strategy consulting the management site
Because consultant I would say the Boston Consulting Group, BCG
They're really teach you a skill
how to run a big corporation at very lean and fast style
and then I left BCG to join Optum at UnitedHealth Group.
What's the special part of the your healthcare company?
The special part?
Yes
Of course as I mentioned before
talent, right
One of the thing I do everyday I interview people, right
how do you bringing new talents to company
Hopefully they would try more value and productivity for my work
But second the most important thing about, you know
The fun part of my job is I get interact with so many cool ideas in healthcare at the time, right
Whether it's time you start up in Boston, in London or even in Taiwan
All the way to talking to venture capital we are part of acquity
we try to buy some of our value or we try to co-invest in some other company
The ideal interacting in this ecosystem learn about new ideas each day
and to pitch to think about what is the next big blockbuster to bet on
that make my life very very exciting
What's the future development of Optum?
So Optum even though we are already the largest healthcare IT company in the world
one of our ambitions right now
We will try to shift from advance analytic to AI
I know be talking about AI
Artificial Intelligence for many many years
We'll do believe in next five years AI will become one of the best tool to leverage in healthcare
to reduce the cost
to increase the productivity and also to increase the value based healthcare
and that other self is the one of the main goal of Optum
The second part of Optum which we try to bring down
the pharmacy, the bio pharma, and also medical device company
bring everybody in the healthcare that touch some heart some part of healthcare into one ecosystem
So what one thing Optum is doing is how do we create platform a value tour
so we can bring all the different people from ecosystem integrated
because if when everybody is in the same library in the same data link
all the cost will track down and everybody can benefit in the same cycle
Could you please say something to encourage healthcare startup in Asia or students doing in this area?
Yeah, I would say as a young whether it's entrepreneur or
if you are students who have no idea wanted to start up or
you know
join a big company
One of the most important thing at least in my earlier career is
find out something that you can wake up each morning and feel very very, you know
excited to do
If you work for money, you can do
felt boring after a few weeks
If you work for the fame, right
you join a company that's very very famous but they actually do something you don't like
you'll very very bored
If you work for startup because it sounds cool, you know
you talk to your friends
"I have started a startup and I'm a CEO"
you will fail also
Yes, people only look at your title, you're the CEO of this company
But you don't have an actual value of product to drive
it wouldn't increase the value
So beside the three things I talked about that
That's the no no
I do not do it
One thing is
Okay, if you do it in healthcare
you understand to find something you like
be able to find something you like and you're also good at, right
If you are good at
let's say do in science
scientific work
And then somebody says
"Hey, I will give you the chief marketing officer position."
You go out and pitch yourself
copied from my phone and say
"Hey, I find my problem in my heart and you gonna fail"
Yes, you are not good in selling
So you need to figure out what is your background
what is your
what make you do the best work
and after you figure that one out
You did go back and identify right into the pie or ice matrix on yourself
One it's like the thing you like
one is the thing you are already know
In that in the top right corner which is how do I drive the value for myself
what if you start off the company in healthcare
and that will bring you very very far in your career
And the last one is, you have to look at the camera and read our slogan
The slogan is
TRANS, different languages, same purpose
I'm going to read three times, okay
You can do it at any time well
Okay
So, look at that?
Okay
TRANS, different languages, same purpose
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